Monitoring - Following the recent incident affecting the Get Locations By User (V2) endpoint, our team is actively monitoring the system to ensure stability and performance. We have implemented corrective measures to address the root cause and are conducting thorough checks to prevent recurrence.
Apr 24, 2025 - 01:20 UTC
Update - This issue is also impacting the "Get Offers By User" V2 endpoint (https://docs.getkard.com/api/eligibility/get-offers-by-user)
Apr 23, 2025 - 17:55 UTC
Identified - We've identified a bug in our [Get Locations By User (V2)] (https://docs.getkard.com/api/eligibility/get-locations-by-user) endpoint which displays an incorrect value for the userCommission field on offers.

We are working on a fix for this and will provide further updates when the fix is deployed.

If you have any further questions please contact our support team or your account manager.

Apr 23, 2025 - 17:40 UTC
Kard API Operational
Rewards API Operational
Transactions API Operational
Users API Operational
Webhooks Operational
Kard Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

Unresolved incident: Incorrect userCommission for offers Get Locations By User (V2) endpoint.

Apr 23, 2025
Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.