Kard Status

All Systems Operational

Kard API Operational

Rewards API Operational

Transactions API Operational

Users API Operational

Webhooks Operational

Kard Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 11, 2024

No incidents reported today.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

Issuers unable to send in more than 2 transaction disputes

Resolved - We have fixed the issue with newline characters ("enter" / "return" in the audit description field.
Dec 2, 17:32 UTC

Identified - We have found a workaround and the root cause. While creating an audit, please make sure to not hit "enter" / "return" in the audit description field. We are working on a fix.
Nov 21, 18:23 UTC

Investigating - We are currently investigating an incident affecting the Kard issuer portal. Users may be unable to create more than two transaction disputes in the portal. Our team is engaged and actively troubleshooting to resolve the issue promptly. We will provide further updates shortly.
Nov 21, 15:43 UTC

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

[Rewards] Error Rate Increase

Resolved - Our Rewards API had an elevated error rate from 12:37 PM EST to 1:15 PM EST.

We have identified and resolved the issue, and we apologize for any disruption caused.
Nov 27, 19:05 UTC