Kard Status

Kard Status

System Status

Jun 18, 1981 - Sep 15, 1981

Transactions API

· --% uptime
Jun 18, 1981
Sep 15, 1981

Rewards API

· --% uptime
Jun 18, 1981
Sep 15, 1981

Users API

· --% uptime
Jun 18, 1981
Sep 15, 1981

Kard Portal

· --% uptime
Jun 18, 1981
Sep 15, 1981

Webhooks

· --% uptime
Jun 18, 1981
Sep 15, 1981

Elevated error rates on Rewards API endpoints

Between 16:13 and 16:31 UTC on October 14, 2026, some requests to the Rewards API returned HTTP 500 errors after a delay of about 4 seconds. The issue was caused by a dependency of our offers service, and it has been resolved. All endpoints are working normally. We’re still investigating the root cause and will put safeguards in place to prevent this from happening again.


  • Oct 14, 2026 8:14 PM UTC · Investigating

    Between 16:13 and 16:31 UTC on October 14, 2026, some requests to the Rewards API returned HTTP 500 errors after a delay of about 4 seconds. The issue was caused by a dependency of our offers service, and it has been resolved. All endpoints are working normally. We’re still investigating the root cause and will put safeguards in place to prevent this from happening again.

Incident history