Kard Status

Kard Status

System Status

Aug 21, 1986 - Nov 18, 1986

Transactions API

· --% uptime
Aug 21, 1986
Nov 18, 1986

Rewards API

· --% uptime
Aug 21, 1986
Nov 18, 1986

Users API

· --% uptime
Aug 21, 1986
Nov 18, 1986

Kard Portal

· --% uptime
Aug 21, 1986
Nov 18, 1986

Webhooks

· --% uptime
Aug 21, 1986
Nov 18, 1986

Elevated error rates on Rewards API endpoints

Between 16:13 and 16:31 UTC on October 14, 2026, some requests to the Rewards API returned HTTP 500 errors after a delay of about 4 seconds. The issue was caused by a dependency of our offers service, and it has been resolved. All endpoints are working normally. We’re still investigating the root cause and will put safeguards in place to prevent this from happening again.


  • Oct 14, 2026 8:14 PM UTC · Investigating

    Between 16:13 and 16:31 UTC on October 14, 2026, some requests to the Rewards API returned HTTP 500 errors after a delay of about 4 seconds. The issue was caused by a dependency of our offers service, and it has been resolved. All endpoints are working normally. We’re still investigating the root cause and will put safeguards in place to prevent this from happening again.

Incident history