Kard Status

Kard Status

System Status

Jun 24, 1997 - Sep 21, 1997

Transactions API

· --% uptime
Jun 24, 1997
Sep 21, 1997

Rewards API

· --% uptime
Jun 24, 1997
Sep 21, 1997

Users API

· --% uptime
Jun 24, 1997
Sep 21, 1997

Kard Portal

· --% uptime
Jun 24, 1997
Sep 21, 1997

Webhooks

· --% uptime
Jun 24, 1997
Sep 21, 1997

Elevated error rates on Rewards API endpoints

Between 16:13 and 16:31 UTC on October 14, 2026, some requests to the Rewards API returned HTTP 500 errors after a delay of about 4 seconds. The issue was caused by a dependency of our offers service, and it has been resolved. All endpoints are working normally. We’re still investigating the root cause and will put safeguards in place to prevent this from happening again.


  • Oct 14, 2026 8:14 PM UTC · Investigating

    Between 16:13 and 16:31 UTC on October 14, 2026, some requests to the Rewards API returned HTTP 500 errors after a delay of about 4 seconds. The issue was caused by a dependency of our offers service, and it has been resolved. All endpoints are working normally. We’re still investigating the root cause and will put safeguards in place to prevent this from happening again.

Incident history