Kard Status

Kard Status

System Status

Aug 27, 2002 - Nov 24, 2002

Transactions API

· --% uptime
Aug 27, 2002
Nov 24, 2002

Rewards API

· --% uptime
Aug 27, 2002
Nov 24, 2002

Users API

· --% uptime
Aug 27, 2002
Nov 24, 2002

Kard Portal

· --% uptime
Aug 27, 2002
Nov 24, 2002

Webhooks

· --% uptime
Aug 27, 2002
Nov 24, 2002

Elevated error rates on Rewards API endpoints

Between 16:13 and 16:31 UTC on October 14, 2026, some requests to the Rewards API returned HTTP 500 errors after a delay of about 4 seconds. The issue was caused by a dependency of our offers service, and it has been resolved. All endpoints are working normally. We’re still investigating the root cause and will put safeguards in place to prevent this from happening again.


  • Oct 14, 2026 8:14 PM UTC · Investigating

    Between 16:13 and 16:31 UTC on October 14, 2026, some requests to the Rewards API returned HTTP 500 errors after a delay of about 4 seconds. The issue was caused by a dependency of our offers service, and it has been resolved. All endpoints are working normally. We’re still investigating the root cause and will put safeguards in place to prevent this from happening again.

Incident history