Kard Status

Kard Status

System Status

May 24, 2020 - Aug 21, 2020

Transactions API

· --% uptime
May 24, 2020
Aug 21, 2020

Rewards API

· --% uptime
May 24, 2020
Aug 21, 2020

Users API

· --% uptime
May 24, 2020
Aug 21, 2020

Kard Portal

· --% uptime
May 24, 2020
Aug 21, 2020

Webhooks

· --% uptime
May 24, 2020
Aug 21, 2020

Elevated error rates on Rewards API endpoints

Between 16:13 and 16:31 UTC on October 14, 2026, some requests to the Rewards API returned HTTP 500 errors after a delay of about 4 seconds. The issue was caused by a dependency of our offers service, and it has been resolved. All endpoints are working normally. We’re still investigating the root cause and will put safeguards in place to prevent this from happening again.


  • Oct 14, 2026 8:14 PM UTC · Investigating

    Between 16:13 and 16:31 UTC on October 14, 2026, some requests to the Rewards API returned HTTP 500 errors after a delay of about 4 seconds. The issue was caused by a dependency of our offers service, and it has been resolved. All endpoints are working normally. We’re still investigating the root cause and will put safeguards in place to prevent this from happening again.

Incident history