Kard Status
Transactions API
· --% uptime
Nov 20, 2020
Feb 17, 2021
Rewards API
· --% uptime
Nov 20, 2020
Feb 17, 2021
Users API
· --% uptime
Nov 20, 2020
Feb 17, 2021
Kard Portal
· --% uptime
Nov 20, 2020
Feb 17, 2021
Webhooks
· --% uptime
Nov 20, 2020
Feb 17, 2021
Elevated error rates on Rewards API endpoints
Between 16:13 and 16:31 UTC on October 14, 2026, some requests to the Rewards API returned HTTP 500 errors after a delay of about 4 seconds. The issue was caused by a dependency of our offers service, and it has been resolved. All endpoints are working normally. We’re still investigating the root cause and will put safeguards in place to prevent this from happening again.
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Oct 14, 2026 8:14 PM UTC · Investigating
Between 16:13 and 16:31 UTC on October 14, 2026, some requests to the Rewards API returned HTTP 500 errors after a delay of about 4 seconds. The issue was caused by a dependency of our offers service, and it has been resolved. All endpoints are working normally. We’re still investigating the root cause and will put safeguards in place to prevent this from happening again.