Kard Status

Kard Status

System Status

May 9, 2023 - Aug 6, 2023

Transactions API

· --% uptime
May 9, 2023
Aug 6, 2023

Rewards API

· --% uptime
May 9, 2023
Aug 6, 2023

Users API

· --% uptime
May 9, 2023
Aug 6, 2023

Kard Portal

· --% uptime
May 9, 2023
Aug 6, 2023

Webhooks

· --% uptime
May 9, 2023
Aug 6, 2023

Elevated error rates on Rewards API endpoints

Between 16:13 and 16:31 UTC on October 14, 2026, some requests to the Rewards API returned HTTP 500 errors after a delay of about 4 seconds. The issue was caused by a dependency of our offers service, and it has been resolved. All endpoints are working normally. We’re still investigating the root cause and will put safeguards in place to prevent this from happening again.


  • Oct 14, 2026 8:14 PM UTC · Investigating

    Between 16:13 and 16:31 UTC on October 14, 2026, some requests to the Rewards API returned HTTP 500 errors after a delay of about 4 seconds. The issue was caused by a dependency of our offers service, and it has been resolved. All endpoints are working normally. We’re still investigating the root cause and will put safeguards in place to prevent this from happening again.

Incident history