Kard Status

Kard Status

System Status

Oct 30, 2024 - Jan 27, 2025

Transactions API

· --% uptime
Oct 30, 2024
Jan 27, 2025

Rewards API

· --% uptime
Oct 30, 2024
Jan 27, 2025

Users API

· --% uptime
Oct 30, 2024
Jan 27, 2025

Kard Portal

· --% uptime
Oct 30, 2024
Jan 27, 2025

Webhooks

· --% uptime
Oct 30, 2024
Jan 27, 2025

Elevated error rates on Rewards API endpoints

Between 16:13 and 16:31 UTC on October 14, 2026, some requests to the Rewards API returned HTTP 500 errors after a delay of about 4 seconds. The issue was caused by a dependency of our offers service, and it has been resolved. All endpoints are working normally. We’re still investigating the root cause and will put safeguards in place to prevent this from happening again.


  • Oct 14, 2026 8:14 PM UTC · Investigating

    Between 16:13 and 16:31 UTC on October 14, 2026, some requests to the Rewards API returned HTTP 500 errors after a delay of about 4 seconds. The issue was caused by a dependency of our offers service, and it has been resolved. All endpoints are working normally. We’re still investigating the root cause and will put safeguards in place to prevent this from happening again.

Incident history