Latency and error rates on the affected APIs have returned to normal.
Resolved after 43m
On July 28 between 18:16 and 18:37 UTC, some requests to our offers and rewards endpoints returned errors or timed out for approximately 20 minutes, affecting a subset of customers.
The cause was a planned infrastructure migration that shifted traffic faster than capacity could scale. Service was fully restored by 18:37 UTC, and no data was lost.
Resolved after 0m
The issue affecting webhook delivery in Production and Sandbox environments has been resolved. Webhook delivery has returned to normal operation.
We apologize for any disruption this may have caused.
Resolved after 2h 34m
Some user creation requests in the Sandbox (test) environment returned errors. Resolved; user creation is back to normal. Production was not affected.
Resolved after 2h 53m
The issue affecting the User endpoint has been resolved, and service has been fully restored. We will continue to monitor the system to ensure stability. We apologize for any inconvenience this may have caused.
Resolved after 32m