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Sep 20, 2026 7:55 PM UTC Resolved after 30m

Degraded offer eligibility responses

Impacted:
Rewards API

Updates

  • Sep 20, 2026 8:25 PM UTC

    Capacity increased. Error rates returned to normal.

    We are monitoring and following up with changes to prevent recurrence.

    Resolved
  • Sep 20, 2026 7:55 PM UTC (30 minutes earlier)

    Cause identified as a capacity limit on an internal service supporting offer eligibility.

    Identified