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Aug 31, 2026 6:12 PM UTC Resolved after 23h 16m

Elevated API errors

Updates

  • Sep 1, 2026 5:29 PM UTC

    Between August 23 and August 31, during several periods, some requests to our offers endpoints timed out or returned incomplete results, affecting a subset of customers.

    This was caused by a capacity limit in an internal service that evaluates offer eligibility. We have increased that capacity and verified the limit is no longer reached at peak traffic.

    This incident is resolved.

    Resolved
  • Aug 31, 2026 6:12 PM UTC (23 hours and 16 minutes earlier)

    On August 31 between 15:00 and 16:35 UTC, some requests to our offers endpoints returned errors or timed out for approximately 95 minutes, affecting a subset of customers.

    We are monitoring.

    Monitoring