We have created new credentials and Support is reaching out to the impacted issuers. If you are experiencing permissions error in the SANDBOX, please contact Support.
There was no impact in production systems.
Posted May 02, 2025 - 22:14 UTC
Identified
We have identified an issue that caused a small number of SANDBOX credentials to be rotated unexpectedly. Affected customers will encounter permission errors when connecting the Sandbox API. Support will be reaching out to the impacted customers with new credentials shortly.