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Jul 28, 2026 8:55 PM UTC Resolved after 0m

Elevated API errors

Impacted:
Rewards API

Updates

  • Jul 28, 2026 8:55 PM UTC

    On July 28 between 18:16 and 18:37 UTC, some requests to our offers and rewards endpoints returned errors or timed out for approximately 20 minutes, affecting a subset of customers.

    The cause was a planned infrastructure migration that shifted traffic faster than capacity could scale. Service was fully restored by 18:37 UTC, and no data was lost.

    Resolved