Kard Status
Transactions API
· --% uptime
Sep 2, 2018
Nov 30, 2018
Rewards API
· --% uptime
Sep 2, 2018
Nov 30, 2018
Users API
· --% uptime
Sep 2, 2018
Nov 30, 2018
Kard Portal
· --% uptime
Sep 2, 2018
Nov 30, 2018
Webhooks
· --% uptime
Sep 2, 2018
Nov 30, 2018
Elevated error rates on Rewards API endpoints
Between 16:13 and 16:31 UTC on October 14, 2026, some requests to the Rewards API returned HTTP 500 errors after a delay of about 4 seconds. The issue was caused by a dependency of our offers service, and it has been resolved. All endpoints are working normally. We’re still investigating the root cause and will put safeguards in place to prevent this from happening again.
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Oct 14, 2026 8:14 PM UTC · Investigating
Between 16:13 and 16:31 UTC on October 14, 2026, some requests to the Rewards API returned HTTP 500 errors after a delay of about 4 seconds. The issue was caused by a dependency of our offers service, and it has been resolved. All endpoints are working normally. We’re still investigating the root cause and will put safeguards in place to prevent this from happening again.