Kard Status

Kard Status

System Status

Dec 1, 2018 - Feb 28, 2019

Transactions API

· --% uptime
Dec 1, 2018
Feb 28, 2019

Rewards API

· --% uptime
Dec 1, 2018
Feb 28, 2019

Users API

· --% uptime
Dec 1, 2018
Feb 28, 2019

Kard Portal

· --% uptime
Dec 1, 2018
Feb 28, 2019

Webhooks

· --% uptime
Dec 1, 2018
Feb 28, 2019

Elevated error rates on Rewards API endpoints

Between 16:13 and 16:31 UTC on October 14, 2026, some requests to the Rewards API returned HTTP 500 errors after a delay of about 4 seconds. The issue was caused by a dependency of our offers service, and it has been resolved. All endpoints are working normally. We’re still investigating the root cause and will put safeguards in place to prevent this from happening again.


  • Oct 14, 2026 8:14 PM UTC · Investigating

    Between 16:13 and 16:31 UTC on October 14, 2026, some requests to the Rewards API returned HTTP 500 errors after a delay of about 4 seconds. The issue was caused by a dependency of our offers service, and it has been resolved. All endpoints are working normally. We’re still investigating the root cause and will put safeguards in place to prevent this from happening again.

Incident history